Privacy Policy

1. Who We Are

Sencorp Games ("we", "us") develops mobile games and operates sencorpgames.com website. This Policy applies to our websites, games, and related services ("Services").

2. Information We Collect

a) Information you provide

• Contact data (name, email, message) when you reach us via contact or email.
• Application data (CV/portfolio) if you apply via Careers.
• UGC/support content you voluntarily send to us.

b) Information collected automatically

• Diagnostics: crash logs, performance metrics.
• Usage: events, session duration, basic interactions.
• Device/technical: device model, OS version, language, app version, approximate IP-based region.
• Advertising ID (if ads are used) as per platform rules and your consent choices.

c) From third parties

• App stores and analytics/telemetry services (e.g., Google Play Console, Firebase Analytics/Crashlytics).
• Ad/attribution partners (only if we run ads and you've provided consent where required).

3. How We Use Information

• Operate, maintain, and improve the Services.
• Fix bugs, analyze stability, and protect against abuse/cheating.
• Understand engagement and performance through analytics.
• Provide support and respond to your requests.
• Recruitment and evaluating candidates (Careers).
• Show non-personalized or consented ads (if applicable).
• Comply with legal obligations and enforce policies.

4. Legal Bases (GDPR)

Where EU/EEA laws apply, we rely on: (i) performance of a contract (to provide the Service), (ii) legitimate interests (e.g., security, analytics, product improvement), (iii) consent (e.g., marketing cookies or personalized ads), (iv) legal obligations.

5. Cookies & SDKs

Our websites may use cookies/local storage for preferences and analytics. Our games may include SDKs (e.g., analytics, crash reporting, ads). You can manage browser cookies in settings and reset/limit mobile advertising IDs at OS level. In regions requiring consent (e.g., EEA/UK), we present a consent dialog when needed.

6. Third-Party Services

We may integrate the following (implementation can vary per product/version):

• Firebase Analytics & Crashlytics (usage & diagnostics)
• Google Play Console / App Store (distribution & reporting)
• AdMob or other ad networks (ads shown only with appropriate consent, where required)
• Hosting/CDN for website assets

These providers process data under their own terms and policies. We do not sell your personal information. We share data with service providers solely to operate and improve the Services and only under appropriate safeguards.

7. Device Permissions

Our games generally use network access and storage for saving and serving content. If a specific feature requires additional permissions (e.g., camera for AR, photos for sharing), we will request it in-app and use it only for that feature.

8. Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law. Diagnostics/analytics may be stored in aggregated form for longer. Support threads are retained for follow-up, then periodically deleted or anonymized.

9. Your Rights & Choices

• Access, correction, deletion, restriction, or portability where applicable.
• Withdraw consent at any time (e.g., cookie/ad preferences).
• Opt-out of marketing emails by using provided links (if any).

To exercise rights, contact us at sencorpgames@gmail.com. We may need to verify your identity.

10. Children's Privacy

Our Services are for a general audience and are not directed to children. We do not knowingly collect personal data from children under the age applicable in their region (e.g., 13 under COPPA in the U.S.). If you believe a child has provided data to us, contact us and we will take appropriate steps to delete it.

11. International Transfers

Information may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.

12. Security

We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure; we continuously improve our safeguards.

13. CCPA/CPRA (California)

California residents may have rights to access, delete, correct, and limit use/disclosure of personal information. We do not "sell" personal information as defined by CPRA. To submit a request, email sencorpgames@gmail.com.

14. Do Not Track

Our Services do not currently respond to browser "Do Not Track" signals.

15. Links to Other Sites

External links (e.g., YouTube, Instagram, Play Store) are governed by their own policies. We are not responsible for their practices.

16. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with an updated "Last updated" date. Continued use of the Services means you accept the updated Policy.

17. Contact

Questions or requests? Email sencorpgames@gmail.com.